Terms of Service

Effective Date: July 22, 2026
Last Updated: July 22, 2026

These Terms of Service apply to your use of the Mitchells Pediatrics website and related communication services, including SMS text messaging. By using our website or opting in to SMS communications, you agree to these terms. Please also review our Privacy Policy.

1. SMS For Consent Communication

The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

Upon consenting to receive text messages from Mitchells Pediatrics, you may receive communications related to appointment reminders, providing updates, schedules, addressing their inquiries in real time, follow-up messages, billing inquiries, marketing, offers and promotions. Please note that standard messaging disclosures apply.

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your appointment reminders, providing updates, schedules, addressing their inquiries in real time, follow-up messages, billing inquiries, marketing, offers and promotions.

4. Potential Fees for SMS Messaging

Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Mitchells Pediatrics by submitting the online form on our website at https://www.mitchellspediatrics.com/#sms-opt-in. The phone number field and SMS consent checkbox are optional and are not pre-checked. You are enrolled only if you actively check the consent box.

6. Opt-Out

Customers can opt out of SMS messaging from Mitchells Pediatrics by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP or contact us at 318-487-1602. Or, you can get help directly from us at https://www.mitchellspediatrics.com/.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • Message frequency is approximately 2–5 messages per customer, and may vary based on your care and communication needs.
  • Standard messaging rates will be charged by your mobile service provider.
  • You can opt out of receiving SMS messages at any time by texting STOP to the number from which you received the message.
  • For assistance, text HELP to 318-487-1602 or visit our Privacy Policy.

Contact Information

Mitchells Pediatrics
221 Pecan Park Avenue
Alexandria, LA 71303
Phone: 318-487-1602
Email: care@mitchellspediatrics.com
Website: https://www.mitchellspediatrics.com/

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